Shipping

Order Processing

-Orders are processed within 1–3 business days
-Orders placed on weekends or holidays are processed the next business day

Processing times may be slightly longer during product launches or high demand periods

-Standard Shipping (Worldwide): 7–10 business days
-Delivery times are estimates and may vary slightly due to local carrier conditions.

-Shipping rates are calculated at checkout
-Promotions or free shipping offers may be available from time to time

All orders include prepaid duties and taxes.

Once your order ships, you’ll receive a tracking number via email so you can follow it every step of the way.

Please double-check your shipping address at checkout.

Ninja Labs is not responsible for:

-Delays or losses due to incorrect addresses
-Packages delivered to the wrong location due to customer error

If your tracking shows delivered but you haven’t received your package:

-Check with neighbors or your local carrier
-Then contact us and we’ll help investigate

We’ll always help, but we are not responsible for packages confirmed delivered by the carrier.

Delays can occasionally occur due to:

-Carrier issues
-Weather
-Customs processing

We appreciate your patience and will assist if anything goes wrong.