Order Processing

• Orders are processed within 1–3 business days
• Orders placed on weekends or holidays are processed the next business day
• Processing times may be slightly longer during product launches or high demand periods

Shipping Times

• Standard Shipping (Worldwide): 7–10 business days

Delivery times are estimates and may vary slightly due to local carrier conditions.

Shipping Costs

• Shipping rates are calculated at checkout
• Promotions or free shipping offers may be available from time to time

Duties & Taxes

All orders include prepaid duties and taxes.

Order Tracking

Once your order ships, you’ll receive a tracking number via email so you can follow it every step of the way.

Address Accuracy

Please double-check your shipping address at checkout.

Ninja Labs is not responsible for:

• Delays or losses due to incorrect addresses
• Packages delivered to the wrong location due to customer error

Lost or Stolen Packages

If your tracking shows delivered but you haven’t received your package:

• Check with neighbors or your local carrier
• Then contact us and we’ll help investigate

We’ll always help, but we are not responsible for packages confirmed delivered by the carrier.

Shipping Delays

Delays can occasionally occur due to:

• Carrier issues
• Weather
• Customs processing

We appreciate your patience and will assist if anything goes wrong.